1. Information We Collect
The 1380 platform collects several categories of user information to operate services securely and efficiently. We only collect necessary data and do not gather excessive information beyond what is required to run the platform.
Full name, Malaysian phone number, date of birth, and encrypted password at registration. This information is required to verify identity and ensure accounts are legitimate and secure.
Device type, operating system, browser type, IP address, screen resolution, and time zone. This technical data is used to optimize platform display and detect suspicious activity.
Local Malaysian bank account number, account holder name, and transaction records in MYR. We do not store credit card numbers directly; all payments are processed through providers compliant with international security standards.
Game records, betting history, session times, category preferences, and navigation patterns within the platform. This data helps us understand user needs and continuously enhance service quality.
2. Purpose of Information Use
1380 collects information solely to operate the platform and enhance user experience. We do not use user data for any purposes not stated in this policy without prior consent.
- Identity Verification and Account Security — ensuring every account belongs to a legitimate individual aged 18 or older.
- Financial Transaction Processing — processing deposits and withdrawals in MYR accurately and securely through Malaysian local payment methods.
- Customer Support — using account records and transaction history to help resolve inquiries or complaints more quickly and accurately.
- Fraud Prevention — monitoring unusual usage patterns to detect and prevent fraud, money laundering, or platform abuse.
- Legal Compliance — meeting reporting or disclosure requirements mandated by relevant authorities under applicable laws.
- Product Improvement — analyzing aggregated usage patterns (without identifying individuals) to improve platform features, speed, and mobile experience.
3. Cookies and Session Tracking
The 1380 platform uses cookies and similar session tracking technologies to ensure a smooth and secure user experience. Cookies are small text files stored on your device when you access our platform.
We use three main types of cookies: session cookies that are temporary and deleted automatically when you close your browser; preference cookies that save your language and login settings for convenience on future visits; and analytics cookies that help us understand overall user interaction with the platform without identifying individuals.
You can set your web browser to block all cookies or notify you when cookies are set. However, please note that rejecting cookies may cause some parts of the 1380 platform, including auto-login and personal preference settings, not to function properly.
4. Data Storage, Security and Sharing
Security and Storage
All 1380 user data is stored on servers secured with SSL encryption and multi-layered protection. User passwords are stored as non-reversible hashes, meaning even our technical staff cannot view your password. Sensitive payment data is handled through systems compliant with industry security standards.
Account and transaction records are kept for as long as necessary for operational purposes, legal compliance, and dispute resolution. After the retention period expires, data is securely deleted or anonymized.
Third-Party Sharing
1380 does not sell, rent, or share users' personal information with third parties for marketing purposes. We only share data with third parties in these limited cases: with technical service providers (such as game software vendors and payment processors) bound by confidentiality agreements and limited to specified uses; with authorities as required by law or court order; and with entities within the same corporate group that maintain equivalent data protection controls.
5. User Rights and How to Contact Us
As a 1380 platform user, you have several rights regarding your personal data that you can exercise at any time by contacting our support team.
You have the right to request a copy of your personal information that we hold. Requests will be processed within 14 business days.
If any of your personal information is inaccurate or outdated, you have the right to request corrections via your account settings or by contacting support.
You may request account closure and deletion of personal data, subject to minimum retention requirements mandated by law.
For any questions about this privacy policy, data access requests, or privacy-related complaints, please contact our team via email at [email protected]. You may also refer to the section Frequently Asked Questions Answers to the most frequently asked questions about account privacy and security on the 1380 platform.
6. Changes to This Privacy Policy
1380 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or technological advances. Significant updates will be communicated to registered users by an in-platform notice or email at least seven days before they take effect.
Continued use of the 1380 platform after the effective date of changes is considered acceptance of the latest version of this Privacy Policy. We encourage you to review this page regularly to stay informed about how we handle your personal information.
Your Privacy Is Our Priority
If you have any questions about how we handle your data, the 1380 team is ready to assist. Register with confidence or log in to continue your session.